urbanbuz - Customer Journey Management Platform

We are delighted with the service from UrbanBuz and it’s wonderful team. The Customer Success Team is a powerhouse with extensive knowledge on how to work with retailers on not just utilizing the Customer Journey Management platform but strategizing the most effective ways to implement it across several business division. They are solution orientated and have allowed us to customize the product around our very specific and unique business model and business processes, spread out over 22 locations. A big thank you, to the entire team, for your continued support and outstanding service.

Brand Marketing Manager, Tory Burch

Excellent client service that are proactive and present. UB Platform is a multifaceted solution that could handle all of our specific needs at a great value

Brand Marketing Manager, Il Guffo, Courcelles

UrbanBuz was valuable in tracking our customer’s journey and understanding their behavior which was super helpful for our Marketing campaigns. Thanks to the wonderful team! High five

Marketing Executive, iStyle

UrbanBuz’s Loyalty system is a must have in today’s competitive business landscape. Its seamless integration to the company’s internal ERP ensures a very smooth customer experience. Results delivered are a sharp increase in customer retention and repeat purchase behavior. Highly recommended!

Business Manager, MDS Samsung

We are in an era where marketing is impossible without Technology & for every brand the big struggle is to find a technology partner who not only gets the Tech, but also understands your business and is able to blend the two to help you reach your objective. We have been working with UrbanBuz for almost 2 years and over this period we have been able to evolve our customer journey experience through their platform. The team, especially our dear Customer Success Manager has helped us navigate through quite a few hurdles to simplify & automate processes that were earlier extremely time consuming and expensive enabling us to get a lot more done.
The platform is simple to use and arms the marketing team with tools to very quickly target consumers at various micro levels with relevant communication. The visual representation of data & easy dashboards helps for really quick analysis and action on campaign performances. In summary, the platform is an asset for organizations looking to enhance their customer communication & retention and eliminates the need for a lot of intervention and investment.

Head of Marketing, Kaya Skin Clinic

UrbanBuz Team is a great group of people delivering an excellent customer-centric solution which contains many specific products that help you better reach your client with relevant information and exciting extra’s such as loyalty programs, tailor-made packages and automated voucher systems. It, in this way, allows business owners to be in control of promotions, packages and takes out human error which does occur easily in busy front desks.