Launch your CDP and customer experience suite quickly and give customers the best experience in the shortest time possible
Give marketing and customer experience teams control with a customer journey platform designed for them and that speaks their language
Get the help you need from on-boarding to best practices from our experienced customer success team
Gain 360 degrees view of your customers with access to it in real time
AI-Powered customer journeys to build exceptional customer experiences
Create loyal customers through vouchers, referrals, and loyalty programs
Easy to read and configurable dashboards with downloadable excel templates
We are delighted with the service from UrbanBuz and it’s wonderful team. The Customer Success Team is a powerhouse with extensive knowledge on how to work with retailers on not just utilizing the Customer Journey Management platform but strategizing the most effective ways to implement it across several business division.
The UrbanBuz platform is user-friendly and it was easy to configure our loyalty program that has led to improved customer retention rates and increased customer satisfaction which in turn has helped boost our sales.
Urbanbuz’s CDP and Loyalty system is a must have in today’s competitive business landscape. Its seamless integration to the company’s internal ERP ensures a very smooth customer experience. Results delivered are a sharp increase in customer retention and repeat purchase behavior. Highly recommended !
The platform is simple to use and arms the marketing team with tools to very quickly target consumers at various micro levels with relevant communication. The visual representation of data & easy dashboards helps for really quick analysis and action on campaign performances.
UrbanBuz Team is a great group of people delivering an excellent customer-centric solution which contains many specific products that help you better reach your client with relevant information and exciting extra’s such as loyalty programs, Tailor-made packages and automated voucher systems.