With a powerful Customer Data Platform (CDP) at the center and a built-in full suite of marketing tools including dynamic segmentation, marketing automation, omni-channel personalized campaign management and loyalty programs, you can easily and quickly get to the actions that get you results.
Launch your CDP and customer experience suite quickly and give customers the best experience in the shortest time possible
Give marketing and customer experience teams control with a customer journey platform designed for them and that speaks their language
Get the help you need from on-boarding to best practices from our experienced customer success team
Collect & Unify Your Customers Data & Journey Across All Touch Points (CRM, POS, E-Com, Website, Customer Service and Call Center, Social Media), Get Real-Time Access to Single Customer View, Build Meaningful Dynamic Audiences, and Optimize Your Online Marketing Spend.
Increase Lead Conversion and Retention, Customer Lifetime Value and Customer Experience Through Full Customer Lifecycle Marketing Automation, Automated Journeys, Personalized Targeted Digital Marketing Campaigns, and Real-Time Customer Feedback & Reviews.
Nurture Customers at Different Stages of their Customer Journey, Delight Them and Turn Loyal Satisfied Customers into Brand Ambassadors Through Referral Programs and Digital Omni-Channel Vouchers.
Keep Your Brand on Top of Mind, Create Stronger Meaningful Bond with Your Customers, Differentiate Yourself from Your Competition, Reward Particular Customers’ Behavior, Increase Repeat Sales & Customer Lifetime Value Through BOND Module, the Fully Customizable Omni-Channel Global Loyalty Program Engine.
Gain 360 degrees view of your customers with access to it in real time
AI-Powered customer journeys to build exceptional customer experiences
Create loyal customers through vouchers, referrals, and loyalty programs
Easy to read and configurable dashboards with downloadable excel templates
We are delighted with the service from UrbanBuz and it’s wonderful team. The Customer Success Team is a powerhouse with extensive knowledge on how to work with retailers on not just utilizing the Customer Journey Management platform but strategizing the most effective ways to implement it across several business division.
The UrbanBuz platform is user-friendly and it was easy to configure our loyalty program that has led to improved customer retention rates and increased customer satisfaction which in turn has helped boost our sales.
Urbanbuz’s CDP and Loyalty system is a must have in today’s competitive business landscape. Its seamless integration to the company’s internal ERP ensures a very smooth customer experience. Results delivered are a sharp increase in customer retention and repeat purchase behavior. Highly recommended !
The platform is simple to use and arms the marketing team with tools to very quickly target consumers at various micro levels with relevant communication. The visual representation of data & easy dashboards helps for really quick analysis and action on campaign performances.
UrbanBuz Team is a great group of people delivering an excellent customer-centric solution which contains many specific products that help you better reach your client with relevant information and exciting extra’s such as loyalty programs, Tailor-made packages and automated voucher systems.