With a powerful Customer Data Platform (CDP) at the center and a built-in full suite of marketing tools including dynamic segmentation, marketing automation, omni-channel personalized campaign management, digital vouchers, and loyalty programs, you can easily and quickly get to the actions that get you results.
Centralize & Unify your customers data across all touch points (CRM, POS, E-Commerce, mobile, social media, and call centers) and get real time access to an extensive Single Customer View.
Build meaningful audiences and personas that are always up-to-date by using an extensive set of combinations including configuring the powerful RFM model combined with geography, demographics,, online activities, product preferences, loyalty, and much more.
Put your lead and customer nurturing on autopilot with our powerful omni-channel automated journeys and get up and running quickly with our marketing templates, from leads to new customers and abandoned carts, that are tailored to help your business growth.
Plan, execute, and track all your campaigns across the different countries, brands, and channels from one easy to use calendar view. Leverage the power of A/B testing and control groups to improve your campaigns and easily measure your campaign ROI .
Create deep relationships with your customers by creating consistent loyalty experiences online and offline. Keep your customers happy through a multi-tier loyalty program and fully control points awarding and redemption to meet your business objectives.
Gain 360 degrees view of your customers with access to it in real time
AI-Powered customer journeys to build exceptional customer experiences
Create loyal customers through vouchers, referrals, and loyalty programs
Easy to read and configurable dashboards with downloadable excel templates
Launch your CDP and customer experience suite quickly and give customers the best experience in the shortest time possible
Give marketing and customer experience teams control with a customer journey platform designed for them and that speaks their language
Get the help you need from on-boarding to best practices from our experienced customer success team
We are delighted with the service from UrbanBuz and it’s wonderful team. The Customer Success Team is a powerhouse with extensive knowledge on how to work with retailers on not just utilizing the Customer Journey Management platform but strategizing the most effective ways to implement it across several business division.
The UrbanBuz platform is user-friendly and it was easy to configure our loyalty program that has led to improved customer retention rates and increased customer satisfaction which in turn has helped boost our sales.
Urbanbuz’s CDP and Loyalty system is a must have in today’s competitive business landscape. Its seamless integration to the company’s internal ERP ensures a very smooth customer experience. Results delivered are a sharp increase in customer retention and repeat purchase behavior. Highly recommended !
The platform is simple to use and arms the marketing team with tools to very quickly target consumers at various micro levels with relevant communication. The visual representation of data & easy dashboards helps for really quick analysis and action on campaign performances.
UrbanBuz Team is a great group of people delivering an excellent customer-centric solution which contains many specific products that help you better reach your client with relevant information and exciting extra’s such as loyalty programs, Tailor-made packages and automated voucher systems.