We are delighted with the service from UrbanBuz and it’s wonderful team. The Customer Success Team is a powerhouse with extensive knowledge on how to work with retailers on not just utilizing the Customer Journey Management platform but strategizing the most effective ways to implement it across several business division.
Like for every online fashion retailer, email is one of Missguided’s most important communication channels. From letting customers know about new styles, to highlighting short-lived discounts, email newsletters are one of the best ways for driving customers back to the shop and making their next purchase. But to make newsletters work, you need a strong mailing list.
As a long-time client of Urbanbuz, Missguided decided to work with us on correcting the health of their mailing lists. Thanks to a long-standing cooperation, Urbanbuz was able to rapidly create and implement a solution that showed results almost immediately. Let’s see how it was done.