Create a Unified Customer Profile, Connect All Your Customer Touch Points & Enrich Your Data
Easy Integration With Different Channels
- Bring all your customer touch points to one central platform through our extensive API
- Bridge the gap between online and offline, make customer service part of the customer journey and much more
Unified and Dynamic Customer Profile
- Define what customer data you want to capture
- Define what data to collect by brand and by channel to make sure you only collect data that is relevant to the customer’s interaction with your business
Dynamic Registration Forms
- Generate different registration forms to collect relevant customer data by channel (Online, In Store, Social Media, SMS, Email)
- Track registration by channel and source to optimize your marketing spend
Personalized Customer Microsites
- Give customers access to their data anytime and anywhere in a secure and convenient manner
- Automatically generates personalized microsite per customer thus enabling the customer to view history, vouchers, offers, benefits, update profile, and much more
Data Capturing And Tracking In Real Time
- Track how many new customers have signed up by country, brand, branch, and channel
- Set KPIs for your staff to link customers to transactions and monitor the progress in real time
- View full demographics of your customers by country, brand and branch based on the data collected
