ABOUT URBANBUZ

Enabling Businesses To Build Exceptional Customer Experiences

Our mission is to make advanced marketing technology user friendly and easy to manage so you can take full control of your customer journeys without having to go through the complexity of the technology.

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WHAT WE DO

Customer Journey Management Platform

UrbanBuz enables B2C businesses across all industries to connect, unify, and unlock their customer data potential in order to start optimizing their customer engagement and marketing budget, while delivering personalized connected customer experiences at scale.

2013

Founded

200+

Brands

Countries

THE CHALLENGE

All businesses are trying to capture and leverage customer data to deliver high value customer experience and grow revenue

However, the challenge businesses face is that clients’ data sits in silos and disparate marketing tools without a centralized view.

And the problem with existing technology solutions is that they:

Are IT Oriented, Not Customer Experience Team Friendly

Need Long Implementation Time (6 to 12 m)

Very Costly (Integrations & Solution), Low ROI

Offer Fragmented and Disparate Marketing Channels

UrbanBuz helps to collect & centralize all funnels of data into one place, provide a 360 single customer view, orchestrate in real time and automate marketing output.

THE ADVANTAGE

Our advantage over other CDPS in the market

A standard CDP usually has 3 capabilities:

Data collection of all funnels
Data unification & identity match
Data activation to various marketing channels (e.g. FB, Email marketing, SMS)

UrbanBuz’ s platform offers additional capabilities on top of a traditional CDP to serve the growing needs of the Marketer of today, including:

OUR COMPETITIVE ADVANTAGE

Our Guiding Principles

Fast Time-To-Value

Launch your CDP and customer experience suite quickly and give customers the best experience in the shortest time possible

Easy To Manage

Give marketing and customer experience teams control with a platform designed for them and that speaks their language

Full Support

Get the help you need from on-boarding to best practices from our experienced customer success team

Interested in getting more details?

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