WHAT WE DO
Customer Journey Management Platform
UrbanBuz enables B2C businesses across all industries to connect, unify, and unlock their customer data potential in order to start optimizing their customer engagement and marketing budget, while delivering personalized connected customer experiences at scale.
2013
Founded
200+
Brands
12
Countries
THE CHALLENGE
All businesses are trying to capture and leverage customer data to deliver high value customer experience and grow revenue
However, the challenge businesses face is that clients’ data sits in silos and disparate marketing tools without a centralized view.
And the problem with existing technology solutions is that they:
Are IT Oriented, Not Customer Experience Team Friendly
Need Long Implementation Time (6 to 12 m)
Very Costly (Integrations & Solution), Low ROI
Offer Fragmented and Disparate Marketing Channels
UrbanBuz helps to collect & centralize all funnels of data into one place, provide a 360 single customer view, orchestrate in real time and automate marketing output.
OUR COMPETITIVE ADVANTAGE
Our Guiding Principles
Fast Time-To-Value
Launch your CDP and customer experience suite quickly and give customers the best experience in the shortest time possible
Easy To Manage
Give marketing and customer experience teams control with a platform designed for them and that speaks their language
Full Support
Get the help you need from on-boarding to best practices from our experienced customer success team